Monitoring and managing Actions
Once your Actions are deployed and actively running, you need a way to track their performance, ensure they are executing successfully, and quickly identify any errors. Celonis provides built-in monitoring tools so you can audit every automation from trigger to completion.
The Execution Page is your primary dashboard for monitoring all automation activity. It provides a historical log of every time an Action was triggered.
From this page, you can quickly see:
Status: Did the Action succeed, fail, or is it currently running?
Trigger Details: Was it triggered manually by a specific user, or automatically by a data condition?
Timestamps: Exactly when the execution started and finished.
Regularly checking this page helps you ensure that your automated processes are reliable and gives you a clear audit trail for compliance.
If an Action fails (for example, if a target system is down or a required data field is missing), you can drill down into the Execution Output.
This view provides the granular, step-by-step technical details of a specific run. It allows you to:
Inspect the Payload: See the exact data that Celonis attempted to send to your external system.
Review Error Messages: Read the direct error response returned by the external system (e.g., "404 Not Found" or "Invalid Authentication Token"), so you know exactly what needs to be fixed in your Action configuration or Connection setup.
Sometimes an automation cannot, or should not, resolve an issue entirely on its own. If an Action encounters an exception or requires human validation before proceeding, you can configure it to generate a Task or an Alert.
Tasks: Assign a manual follow-up task to a specific user in Celonis (e.g., "The automated invoice approval failed because the amount exceeds the limit. Please review manually.").
Alerts: Send a notification directly to a user or a team channel (via Email, Slack, or Microsoft Teams) to warn them of a failed execution or a critical process exception that requires immediate attention.