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Celonis Product Documentation

Installing the object-centric Open Order Processing app

The object-centric version of the Open Order Processing app works with objects and events created for object-centric process mining. Before you set up the object-centric version of the Open Order Processing app, you’ll need to enable and configure the Order Management process, load the object-centric data model with your data, and validate the perspective_celonis_OrderManagement perspective. See Prerequisites for the object-centric Open Order Processing app .

Download the Open Order Processing app from the Celonis Marketplace. When you link the Open Order Processing app to the Order Management perspective you're using with the app, it uses the objects and events that you’ve already built from your source system data and stored in the OCPM Data Pool.

Here’s how to install the Open Order Processing app:

  1. Open the Celonis Marketplace from the Celonis navigation menu, and search for all or part of the app’s name. You’ll probably see an original case-centric version of the app as well as the object-centric version. Only the object-centric version is suitable for object-centric process mining.

  2. Select the Open Order Processing (object-centric) app to see its information page.

  3. Select Get it now to install the app. If you see Request Access instead, click this to request the app, and check the other prerequisite steps in Prerequisites for the object-centric Open Order Processing app.

  4. In Celonis, choose a Studio space to install the app in. You can use an existing Studio space or create a new one. (You can move the app after installation.) Click Confirm to proceed with the installation.

  5. In the Studio overview, find the Open Order Processing app package in the space where you installed it, and click its tile to go to the app package.

  6. Click the Package Settings icon (the box) and select Variables.

  7. Select the Assign Data Model button, then search or browse for the supplied perspective_celonis_OrderManagement perspective (or your custom perspective, if you’re using one) and click to select it. Click Save to set the Data Model variable.

    Tip

    Don’t pick the version of the perspective with the prefix test: This is the version for the development environment, which won’t work - you need to use the production perspective without the prefix.

  8. The Open Order Processing app needs publishing before configuration to create the inefficiency tasks. Select the Publish button to publish a version of the app.

    Tip

    To prevent business users from accessing the app while you’re working on setup, set the package permissions to hide it from them. Click the Package Settings icon (the box), and select Permissions. Set “No Permissions” to stop a user or group from seeing the app. You can also hide the view in the Apps Perspective tab in the package settings, but then you won’t see it either, so you won’t be able to check your settings in Apps.

  9. Open the Action View and validate that your data is shown. It might take a few seconds before all the tables are created. If you see “Table could not be found” errors, wait for a short time and then reload the page to see if they disappear. If they remain, you’ll need to fix this during app setup.

  10. Use the Setup and Validation view to set up the variables for the app. See Configuring settings for the object-centric Open Order Processing app.

    Tip

    Because the Open Order Processing app needs to be published right away, you’ll need to change the settings in the Setup and Validation view in Apps as well as in Studio. Changing the settings in Studio after publishing doesn’t affect the values in Apps.

  11. If you’ve worked through the Setup and Validation view and anything is still not the way you want it, you can make further adjustments to the KPIs and calculated attributes directly in the app’s Knowledge Model. Validating KPIs for the object-centric Open Order Processing app explains the process.

  12. Configure the tasks and actions for the app. Configuring tasks and actions for the object-centric Open Order Processing app tells you how, and explains what needs configuring.

  13. If you want to customize the app’s views to change their look, fit your business process, or include custom items, edit them in Studio. Editing views for the object-centric Open Order Processing app explains the process. You’ll need Analyst permissions for Studio and the views to modify them. If you make any changes to view components that involve the calculated attributes from the Knowledge Model, we’ll automatically update the calculated attributes in the Knowledge Model.

  14. When you’re happy with your results, publish a version of the app. There's a Publish button at the top of all the screens in your Studio space.

    Tip

    After publishing the package, if you make any further changes to variables in the Setup and Validation view, make sure you set these in both Studio and Apps. Changing the settings in Studio after publishing doesn’t affect the values in Apps.