Celonis Product Documentation

Process Copilots now offer a customizable template designed to perform status checks on business objects such as invoices, claims, and orders. These templates are pre-built configurations that can be finalized by selecting the specific record and attribute that the user wants to track. These selections are added to the template to build a Process Copilot specifically designed to answer questions about these business objects.

These templates make it faster for users to develop Process Copilots to answer real-time questions about the status of any business object. Once configured, these Process Copilots can answer questions about the status of an order or the payment cycle for an invoice using the chat functionality in your Process Copilot or even a third party application such as Microsoft Teams.

You can now add horizontal and vertical dividers to your Studio Views, allowing you to visually separate sections and improve your content hierarchy within your View.

In this example, horizontal dividers have been used to visually separate different View components:

To learn more about creating Views, see: Views.

The schema explorer in the Objects and Events module has been upgraded to allow users to search data sources for a specific column name. Users can select a data source from the dropdown and then click the magnifying glass icon to enable the search field. Users can enter their search criteria in this field and only column names matching their criteria will be displayed. Deleting the search criteria or clicking the X button will remove the filter and show all available columns.

You can now enable Extract from read replica on a table level for your ServiceNow extractions. In ServiceNow, a read replica is a read-only copy of the primary database used to improve performance and scalability. It allows high-volume data reads, like analytics, reporting, or integrations, without impacting the performance of the main (read/write) transactional database.

Enabling this option for your ServiceNow extractions uses the parameter 'sysparm_query_category=reporting' in all extraction requests. This will direct the query to the reporting read replica of ServiceNow.

To enable this for your ServiceNow extractions, click Data Jobs - Table Configuration and select Extract from read replica:

For more information, see: ServiceNow.

You can enable the exclusion of inactive records when extracting data from SAP Ariba. If enabled, the platform passes the parameter 'includeInactive=false' in all extraction requests, alerting SAP Ariba to exclude any inactive records on a table level. The option is available for all asynchronous APIs of Ariba (Procurement, Sourcing, Analytical Reporting).

We recommend activating this option in specific cases where the SAP Ariba extractions failed due to the data present in the inactive records.

To enable this for your asynchronous SAP Ariba extractions, click Data Jobs - Table Configuration and select Exclude inactive records:

For more information, see: Asynchronous APIs for SAP Ariba.

We've enhanced the filter dropdown user experience in Views, increasing the ways you can filter both your dropdown component content and applicable table columns.

These filter dropdown enhancements include:

In the following example, the updated filter dropdown is being used for a table column. This shows you the different filtering enhancements.

For more information about configuring and using filter dropdowns in your Studio Views, see: Filter components

When duplicating a custom object type or custom event type, users can now choose to duplicate its object to object relationships, event to object relationships, and transformations. On the Duplicate type screen, use the checkboxes in the "Also duplicate" section to indicate whether to copy the current relationships and transformations to the new custom type. Once duplicated, the new object type or event type, relationships, and transformations can be edited without impacting the original.

For more information, see Creating custom object types and custom event types.

The event node pop up in Process Explorer has been updated to include a second tab that shows an overview of all events that immediately precede or follow the selected event. By clicking on an event node in Process Explorer, users can now see the details of the selected event on the Occurrences tab and a list of events immediately preceding this event on the Cases from / Cases to tab.

The Objects from / Object to tab shows a breakdown of preceding/following events for the selected event. In the multi-object Process Explorer, there is a breakdown of the events in each event log. The Preceding Events tab shows a list of all events that occurred immediately before this event and the number of objects in which this occurred. The Following Events tab shows the same overview for all events that occurred immediately following the selected event. On both tabs, the events are displayed in descending order by default, but can be re-sorted by clicking on the Objects header and selecting a different sort order from the dropdown.

Preceding Events tab	Following Events tab

For more information, see View node details in Process Explorer.

Annotation Builder is being updated with a new feature that allows users to create an Annotation Builder directly from a View table in Studio. The new "Create Annotation Builder" option is now available on the options menu (three dots) above each View table and creates a new Annotation Builder based on the columns in that table.

Selecting this option launches the Create Annotation Builder window that is used to create an initial configuration for this new Annotation Builder that can be modified as needed.

For more information see Create an Annotation Builder from a table.