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Creating and managing groups

Instead of manually configuring settings for every individual, groups allow you to assign a set of permissions to multiple users simultaneously. This ensures consistency across your team and significantly reduces administrative overhead.

By creating and managing groups of users, you get the following benefits:

  • Bulk permissions: Define a Team Role once and apply it to everyone in the group.

  • Flexible provisioning: You can add users manually, via Open Sign up, or automatically through an identity provider (SAML JIT).

  • License management: Assigning roles to groups helps define how users count toward your license limits.

  • Centralized control: From a single group page, you can:

    • Rename the group.

    • Add or remove members.

    • Export permission reports as a .csv file.

    • Delete the group entirely.

You can add users to groups in these ways:

  • Manually via the Admin & Settings area.

  • Using the Open Sign up feature.

  • Automatically when syncing with an identity provider that provides groups.

In the first two scenarios, you need to create groups and assign them a role. In the third scenario (SAML JIT), the groups are created by the identity provider. By assigning a role to your groups, you define how the group’s users will count towards your license and how permissions will be pre-filtered. For more about provisioning groups, see: Account management.

To manually create a group and assign it a role:

  1. Click Admin & Settings - Groups.

  2. Click New group and add a group name.

    create_new_group.png
  3. Optional: Add existing users to the group.

  4. Click Save.

    The group is created.

  5. Using the team role drop down, select the permissions that users in this group hold.

    group_permissions.png

Once created, a group can be managed by clicking the name and opening it's individual page:

manage_groups.png

You have the following group management options:

  • Rename the group.

  • Add and remove users from group.

  • View the group’s permissions.

  • Export the group’s permissions (as a .csv file).

  • Delete the group.

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