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Celonis Product Documentation

Event Logs (File upload)

What is an event log?

The simplest example would be a CSV file that contains at least these three columns: CaseID, Activity, and Timestamp.

Tip

An easy way to remember these three columns is: CAT.

CaseID

Activity

Timestamp

FL1

Check in

2020-05-01 13:00

FL1

Onboarding

2020-05-01 14:00

FL1

Take off

2020-05-01 14:30

FL1

Landing

2020-05-01 18:00

FL1

Baggage claim

2020-05-01 18:45

FL2

Check in

2020-05-07 12:45

FL2

Cancelled

2020-05-07 13:30

Common Errors

  • Please make sure that there are no empty cells in the columns representing your CaseId, Activity, and Timestamp.

  • Please make sure that your "Timestamp" column has only one type of dates.

How do I generate an event log from raw data?

You can check this example here where we generate an event log for the Case Management process for Salesforce.

How can I understand if a CSV file is an event log?

An event log has two main principles:

  1. An Event Log can be seen as a collection of cases.

  2. A Case can be seen as a clear sequence of activities.

Learn more about event logs by clicking here.