Skip to main content

Celonis Product Documentation

On-prem clients installation FAQ
Where should the on-prem clients (OPC) be installed?

  • We recommend installation on a central server.

  • The local installation is mainly used for smaller testing setups.

How many Automation Agents do I need?

  • The Agent can connect to arbitrary many on-premise applications that are located in the same network. For example, one Agent can connect both to SAP and HTTP.

  • We recommend distinguishing between QA/ sandbox and production. An exemplary setup could look as follows:

    • Celonis Platform QA/sandbox team: One Agent to connect to all QA systems.

    • Celonis Platform productive team: One Agent to connect to all productive systems.

Can I install two installation packages on the same server?

One installation per server is usually sufficient. However, in case you need to have a second installation package:

  1. Prepare the installation package just and send the request to your IT admin. See 1. Preparing the installation package.

  2. Extract your package.

    Important

    Make sure that individual installation packages are placed in separate folders. To ensure smooth installation, you should not change the structure or naming of folders in the package.

  3. In your extracted package, go to [On-prem client installation folder] > Celonis On-prem Clients Manual Installation > Celonis On-prem Clients > Shared and open the On-prem Client Management Tool.

  4. Follow the steps in the tool.

How do I upgrade my OPC?

After installing the client (which acts as a passive mediator and carries no logic), orchestration and processing are managed by a cloud service. This means that in most cases, updates or fixes are cloud-based and are run by Celonis.

If you want to manually migrate your OPC to a newer version, you must uninstall the existing clients, clean your environment from OPC-related files, and run a fresh installation.

Which operating systems are supported?

You can install on-prem clients on Windows, Linux, and MacOS.

Which version do I need to install?

We recommend following the setup process using the on-prem clients' page. This will automatically guide you to the newest version and the right operating system. Alternatively, you can download the most recent version from the Download Portal.

Where can I find more information on versioning and updates?

All versions can be downloaded directly from the Download Portal. The Download Portal also lists the release notes for each version.