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Celonis Product Documentation

Order Management Starter Kit - object-centric

These setup instructions are for the object-centric version of the Order Management Starter Kit, which works with objects and events created for object-centric process mining. For the instructions for the case-centric version of the Order Management Starter Kit, which works with event logs, see Order Management Starter Kit.

The object-centric Order Management Starter Kit includes the Validation Cockpit and the Process Cockpit. It doesn’t use the Value Discovery App.

With the Order Management Starter Kit, you can:

  • Surface the most impactful inefficiencies in your Order-to-Cash process.

  • Increase customer satisfaction and working capital by improving on-time delivery.

  • Improve labor productivity by understanding the current levels of your touchless order rate and block rate.

  • Increase revenue by getting an in-depth understanding of root causes for unbilled orders and order rejections.

  • Benchmark your processes and performance across your organization.

The object-centric Order Management Starter Kit uses the Order Management perspective that’s supplied with our object-centric data model, or a custom Order Management perspective that you have created in your team. The perspective includes the objects, events, and relationships from the object-centric data model that are relevant for Order Management.