Order Management Starter Kit - object-centric
The Order Management Starter Kit helps you kick-start your process mining journey for Order Management, by showing in which areas Celonis can help your business increase profit , improve productivity and optimize working capital.
With the Order Management Starter Kit, you can:
Surface the most impactful inefficiencies in your Order-to-Cash process.
Increase customer satisfaction and working capital by improving on-time delivery and time to bill.
Improve labor productivity by understanding the current levels of your touchless order rate and block rate.
Increase revenue by getting an in-depth understanding of root causes for unbilled orders and order rejections.
Benchmark your processes and performance across your organization.
The object-centric Order Management Starter Kit comprises:
The Order Management Knowledge Model, with the KPIs (key performance indicators) and formulas that contain the process knowledge for Order Management.
A Validation Cockpit, for you to validate your ingested business data, understand how core process KPIs are calculated, and adjust the variable values and the Starter Kit views to fit your requirements.
A Process Cockpit, for you to work with the supplied use cases and your customized views.
This documentation is for the object-centric version of the Order Management Starter Kit, which works with objects and events created for object-centric process mining. It uses the perspective_celonis_OrderManagement perspective that’s supplied with our object-centric data model, or a custom Order Management perspective that you have created in your team. The perspective includes the objects, events, and relationships from the object-centric data model that are relevant for the Order Management business process.
For the instructions for the case-centric version of the Order Management Starter Kit, see Order Management Starter Kit.