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Managing data connections

This page explains the basics for setting up and managing extractor connections in your data pools, and the basics of troubleshooting connections. You can create, view, and manage extractor data connections by clicking Data Connections from your data pool.

A screenshot showing how to access the data connections screen from a data pool diagram.

Creating and managing data connections

To create a new data connection, click + Add Data Connection:

A screenshot showing how to add data connections from a data pool diagram.

You can then select between a number of data connection types. See: Data connection types.

Once created, you can manage your existing data connections by clicking Options:

A screenshot showing how to edit an existing data connection.

  • Duplicate: This creates a copy of the data connection and related settings within the same data pool. This option can’t be used to share data with other data pools or to move data connections between pools.

  • Edit: This enables you to edit the connection name, details, credentials, and any advanced settings available for that source system. After editing your data connection details, we recommend you then test the connection to ensure that it still functions.

  • Share Data with other Data Pools: You can share data between data pools within the same Celonis Platform team by exporting their data connections and then importing them into the target data pool. For more information, see: Sharing data between data pools.

  • Delete: This deletes the data connection configuration and all related data jobs, tasks, and any data previously extracted and transformed from that connection. This can’t be recovered, with the data connection needing to be created again in full if required.

  • Extractor Information: This allows you to view the extractor version, any linked data jobs, and the latest job execution information.

  • Test Connection: This uses the connection details to attempt to communicate with your source system, reporting back on the status. If unsuccessful, an error message provides more details.

Automatic Retries in case of 500 class errors

In case of 500 errors, a connection attempt will be retried 3 times when there is a valid connection with a valid extraction and there is some error during execution of it. There is no retry on the “test-connection” action.

Troubleshooting data connections

If you experience issues when connecting your source system to the Celonis Platform, we recommend watching this video for common issues and suggestions: