Accounts Receivable FAQ
Which data models and sources are needed for implementation? Which systems do we connect to out-of-the-box? Can we do read-write connections with any system?
To implement the Collections Operational App you need to have an A/R data model in the IBC (now called EMS).
Additional data sources might be required depending on the use cases you want to implement (e.g. systems like Salesforce, or information stored in Excel). Celonis can connect to any of your source systems with read-and-write capabilities to extract and work with the necessary data to run this solution. Out of the box, we connect to SAP but during implementation, we can connect to any data source as needed.
Are there any other commercial pre-requisites for implementation?
The app requires a ML workbench slot for operability. If the slots included from the EMS license have been used, than an additional dedicated ML Workbench shall be purchased additionally.
The app is separate from the EMS License and the Apps will still consume APC, Executions and Users.
What Accounts Receivable use cases does Celonis offer solutions for? What are their capabilities?
Could you explain how collectors interact with the Celonis AR Apps?
How do the Celonis AR Apps improve working capital?
How can managers, leaders and executives leverage the Celonis AR Apps to make data-driven decisions?
Is the process flow diagram created automatically or manually?
How do you calculate process costs?
Do these applications run in real time? If so, how frequent is the refresh?
Which systems do we connect to out-of-the-box? Can we do read-write connections with any system?
How does process mining deliver value for this application?
Can I customize the workflows that come with the solution?