How does Routing by attribute work?
When using Routing by attribute, the Signal assignment can be based on a defined attribute of the Signal. For example, an attribute could be countries, if the employees of a department are assigned to requests by countries (employee A always handles requests from countries 1 and 2, employee B handles requests from country 3, etc.).
![17072175.png](image/uuid-42f50c08-8032-cc75-7a77-4d8bc74a83e4.png)
More information on how to configure the Routing by attribute can be found here.