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Celonis Product Documentation

Customization and support
  1. After finishing the basic validation, you may have found some views, filters, or KPIs that do not completely match your business needs. Every part of the app can be fully customized but it is recommended that you avoid customizations to ensure:

    • Simple maintenance

    • Easier updates of future versions

    • Increased stability of future versions

If you still want to customize your app, use these tutorials which include information such as how to overwrite the base within your extension:


If you have any questions, feedback or suggestions, contact Celonis by:

  • Providing feedback using the built-in feedback link in the app.

  • Opening a Service Desk ticket by emailing us at ().