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Celonis Product Documentation

How do I update an on-premise extractor?

Important

Any references to third-party products or services do not constitute Celonis Product Documentation nor do they create any contractual obligations. This material is for informational purposes only and is subject to change without notice.

Celonis does not warrant the availability, accuracy, reliability, completeness, or usefulness of any information regarding the subject of third-party services or systems.

Our on-prem agents and extractors are available from the Download Portal in Celonis. Go to Admin and Settings > Download Portal to get and update them, and to see the full release notes. You'll need to be an Admin or an Analyst with the permission MANAGE DOWNLOAD PORTAL for access.

For the Skill agent package, contact servicedesk@celonis.com.

SAP Extractor

The SAP Extractor is now part of on-prem clients installer. For the installation and update processes, see On-prem clients.

JDBC Extractor

We've recently upgraded to Java 17. From version 2.80.1 of the JDBC extractor, you're required to upgrade your Java version to at least Java 17 to ensure compatibility and leverage the latest enhancements and security features. With version 2.82.0, we’ve removed some additional steps from the upgrade process, so use this or a later version of the extractor package.

Make sure that all the other requirements of the extractor server are fulfilled. For the complete requirements, see System requirements of an on-premise extractor server.

Follow these steps to upgrade your on-premise JDBC extractor package and run the new version:

  1. Install Java 17 in your local environment. System requirements of an on-premise extractor server has the exact Java package requirements.

  2. Update your environment settings to use Java 17 as the default Java version.

  3. Download the latest extractor package for the JDBC extractor from Admin and Settings > Download Portal in Celonis. You'll need to be an Admin or an Analyst with the permission MANAGE DOWNLOAD PORTAL for access.

  4. Stop the current extractor if it is still running.

  5. If you've customized the YAML configuration file for the extractor, save a copy of the file.

  6. Replace the existing extractor package for the JDBC extractor with the extractor package for version 2.82.0 or later.

  7. Replace the file CelonisJdbcExtractor.xml with the new one supplied with version 2.82.0 or later.

  8. Replace the supplied YAML configuration file with your customized version if applicable.

  9. Restart the extractor following the instructions in How do I set up an on-premise Extractor?