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Celonis Product Documentation

Customer Consignment Stock app - object-centric

The Customer Consignment Stock app enables you to quickly identify consignment materials that are sitting in your customers' warehouses for too long, or in quantities that don’t match historic consumption levels. The app takes into account each individual material movement, flags any quantity that exceeds its maximum threshold or is at risk of expiration, and enables you to take targeted action to reduce stock levels. The app also highlights excess stock levels by continuously monitoring stock consumption.

With the Customer Consignment Stock app, you can:

  • Automatically surface overdue and excess customer consignment stock.

  • Proactively manage consignment orders, stock levels and billing inefficiencies.

  • Automate time-consuming activities such as email notices or manual reporting.

The app helps you to manage the complexity of customer consignments in order to unlock working capital, prevent revenue leakage and improve productivity.

The Customer Consignment Stock app comes with these views:

  • Action View - this is the main view that business users can use for their daily tasks.

  • Setup and Validation - this is a quickstart view for setup, where you can validate business logic and make a value assessment for this use case. The parameters you set in this view are reflected in the Action View.

This documentation is for the object-centric version of the Customer Consignment Stock app, which works with objects and events created for object-centric process mining. It uses a custom CustomerConsignmentStock perspective based on the Order Management and Inventory Management processes.

For the documentation and setup instructions for the case-centric version of the app, see Customer Consignment Stock app - case-centric.