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Celonis Product Documentation

View Customizations

A general rule is that customizations should be avoided, if possible, to enable easier maintenance and to ensure that the new updates to the App can be installed without issues. Nevertheless, there are parts of the app that need to be adjusted in order to get it working, especially when the data model setup is different to the Marketplace template.

In the below section, we’ll have a look at the best practices on how to customize the application. In general, only the updates on the tabs structure are performed in the “Process Cockpit'' or "Validation Cockpit" views. All other updates are performed in the Base views or in the content views (=Tabs) embedded in the “Process Cockpit'' or "Validation Cockpit" views.

If something should be updated throughout the whole application, one of the Base views is the place to start in most situations (= bulk update). If a specific view should be customized, the content view itself is the place to go (=individual update).