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Celonis Product Documentation

Activity level KPIs

Results
Queuing Ratio

The Queuing Ratio defines how much of the overall Throughput Time a case is waiting in a queue. Only finished cases are considered in this step. Aggregated only over finished cases.

Throughput Time

The Throughput Time is the sum of Enabling Time, Queuing Time and Processing Time of a case. Aggregated only over finished cases.

Total Processing Time per Activity

The average Processing Time a case spends on Activities assigned to the specific Pool until it is finished. Aggregated over both finished and unfinished cases.

Number of Occurences

The number of events with the given Activity. Aggregated over both finished and unfinished cases.

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