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Celonis Product Documentation

App Configuration Troubleshooting

The AR process cockpit leverages naming conventions for tables and activities from the SAP ECC Standard connector for AR. In most cases, it should populate the views with meaningful data as soon as a DM is assigned.

Some activity and table names might be different in your local installation - either as a result of custom requirements or a slightly different version of the process connector. This section goes through the most common configuration misalignments.


The Starter Kit heavily utilizes both package runtime variables and knowledge model variables. Most of the runtime variable configuration is part of the front-facing UI and the user can set different values for variables representing KPI targets and thresholds. KM variables are mostly used to simplify PQL Statements and make mass changes to Table/Activity names.

Runtime variables

To edit runtime variables go to the “Accounts Receivable Starter Kit” package and click the image4.png-button. Go to “Settings”, select the “Variables” tab and go to the “Variable Type: Plain Text” section. For each variable you can use the image4.png-button to go into an “Edit” window where you can update the Plain Text Value (Optional) of the variable to change its content.


Consider updating the following run-time variables:

Variable Key




Currency key - used to select the reporting currency for all formulas in the Starter Kit.

This variable is relevant if you’re using PQL currency conversion. Refer to the Currency Conversion section below for more details.

KM variables

To edit KM Variables go to the Accounts Receivable Starter Kit package and select the Knowledge Model asset. In the visual editor, go to the Variable section and make the necessary adjustments for your environment. Be sure to align Table Names and Activity Names to the current DM.


Consider the following KM variables:

Variable Name



Table Names:

Account General Data Table

Customer account table w. General contact data:

Default: “KNA1”

Account Table Variable

Customer account table

Default: “KNB1”

Transaction Table Variable

Transaction table - e.g. invoice items, credit memos

Default: “BSEG”

Transaction Header Table Variable (BKPF-SAP)

Transaction table header level

Default: “BKPF”

Transaction Activity Table Variable

Celonis Activity table:


Activity Names

Activities considered in Automation Rate

List of activities which are considered for Automation KPIs

Default: 'Clear Invoice','Enter in SAP','Set Dunning Block','Remove Dunning Block'.

Please stick to the comma (,)-separated list format and surround activity names w. Single quotes (')

Example: 'A','B','C'

Clear Invoice - Match w. LIKE

Default: ‘%Clear Invoice%’

Please stick to the ‘%Activity Name%’ format. The wildcard indicator ensures that small formatting deviations (spaces) are accounted for

Create Credit Memo - Match w. LIKE

Default: ‘%Create Credit Memo%’

Enter in SAP/Post Invoice - Match w. LIKE

Default: ‘%Enter in SAP%’

Overdue Notice/ Dunning Notice Activity Name - Match w. LIKE

Default: ‘%Overdue Notice%’

Remove Dunning Block - Match w. LIKE

Default: ‘%Remove Dunning block%’

Set Dunning Block - Match w. LIKE

Default: ‘%Set dunning block%’

Currency Conversion

Depending on the DM configuration, you will either have currency conversion as part of the ETL or use a built-in PQL Operator to convert values to the correct currencies. The second option is more performant, saving valuable ETL time and enabling on the fly changes of the reporting currency. In the Starter Kit we use PQL currency conversion as a standard which requires the TCURX, TCURF, and TCURR tables as part of the data model.

Another possible configuration would be switching to the default ETL conversion. In this case you will have to make the following adjustment to the knowledge model.

  1. In the Accounts Receivable Starter Kit go to the Knowledge Model asset and switch to the Visual Editor. Search for “Formula - Currency Conversion - Invoice Amount” in the KPI Section.

  2. Go into the KPI configuration and follow the instructions in the Internal Notes section. Save your configuration and return to the Process Cockpit.