Skip to main content

Celonis Product Documentation

My Inbox

The My Inbox page is visible for every Action Engine user and displays all currently relevant incidents (called Signals) for the logged-in user. One Signal can refer to an invoice to be paid, an order to be shipped, a master data entry to be updated, … The main purpose of the My Inbox page is to provide a quick personalized overview for the business user of what to focus on.

Email notification

22118434.png

For most business users, the primary starting point to enter the Action Engine application is a daily email (as a sort of daily briefing) listing newly emerged, relevant incidents within the business user’s area of responsibility. In the email, the business user finds a Celonis Action Engine button guiding him/her to the Signal overview.