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Celonis Product Documentation

My Inbox

The My Inbox page is visible for every Action Engine user and displays all currently relevant incidents (called Signals) for the logged-in user. One Signal can refer to an invoice to be paid, an order to be shipped, a master data entry to be updated, … The main purpose of the My Inbox page is to provide a quick personalized overview for the business user of what to focus on.

Email notification


For most business users, the primary starting point to enter the Action Engine application is a daily email (as a sort of daily briefing) listing newly emerged, relevant incidents within the business user’s area of responsibility. In the email, the business user finds a Celonis Action Engine button guiding them to the Signal overview.