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Celonis Product Documentation

Zoom Administration

Important

Any references to third-party products or services do not constitute Celonis Product Documentation nor do they create any contractual obligations. This material is for informational purposes only and is subject to change without notice.

Celonis does not warrant the availability, accuracy, reliability, completeness, or usefulness of any information regarding the subject of third-party services or systems.

With Zoom Administration modules in Celonis platform, you can manage the meetings, webinars, cloud recordings, phone calls, and chats in your Zoom account.

To use the Zoom Administration modules, you must have a Zoom account. You can create an account at zoom.us/signup. Cloud recordings, webinars and actions with registrants are available for paid accounts. For subscription information, refer to the Zoom Pricing page.

Refer to the Zoom API documentation for the list of available endpoints.

Note: This app is for admin users. For individual users, see the Zoom app.Zoom

Connect Zoom Administration to Celonis platform

JWT App Type Deprecation

Zoom has deprecated the JWT app type and tokens. Existing connections using JWT tokens should be re-established using OAuth as soon as possible. Follow the procedures detailed in the sections below to establish a new OAuth connection and ensure your Action Flows continue to run.

For additional information, refer to the Zoom API Documentation.

To establish the connection:

  1. Log in to your Celonis platform account, add a Zoom Administration module to your Action Flow, and click Create a connection.

    Note: If you add a module with an instant tag, click Create a webhook > Create a connection.

  2. Optional: In the Connection name field, enter a name for the connection.

  3. Optional: Click Show advanced settings and enter your custom app client credentials .

  4. Click Save.

  5. If prompted, authenticate your account and confirm access in the popup window.

You have successfully established the connection. You can now edit your Action Flow and add more Zoom Administration modules. If your connection requires reauthorization at any point, follow the connection renewal steps here.

Create Custom App and Client Credentials in Zoom

  1. Go to marketplace.zoom.us and log in to your account.

  2. In the upper-right corner, click Develop then Build App.

  3. Under the OAuth section, click Create.

  4. Enter your App Name, choose the app type, and click Create.

  5. Enter the following details on the App credentials page and click Continue.

    Redirect URL for OAuth

    https://www.celonis.cloud/oauth/cb/zoom2

    Add Allow Lists

    https://www.celonis.cloud

  6. Enter the Basic information for the app and click Continue.

    App name

    Enter the name of the app.

    Short Description

    Enter a short description of the app.

    Long Description

    Enter a long description of the app.

    App Gallery

    Add images to show the app's content. You can upload a maximum of six images. If you are uploading a video, then you can upload a maximum of five images and a video.

    Company Name

    Enter the name of the company app. This name will appear on the marketplace homepage and on the app’s detail page.

    Marketplace Category

    Select up to three categories for your app.

    Industry Vertical

    Select a vertical if your app has been built with industry vertical-specific compliance such as HIPAA, FedRAMP, or is specific to Higher Education or K-12.

    Market Segment

    Add one or more relevant market segments for your app.

    Line of Business

    Add one or more relevant lines of business for your app.

    Developer Contact Information

    Add the developer's details:

    • Name: Enter the name of the developer.

    • Email address: Enter the email address of the developer.

    Links

    Add the following links:

    • Private Policy URL: Provide a URL link to your Privacy Policy that must comply with applicable laws and regulations and that make clear how you collect, use, share, retain and otherwise process personal information.

    • Terms of use URL: Provide the URL for your app’s Terms of Use agreement.

    • Support URL: Provide a URL link to your app's support page that users can use to get direct support from your team in regards to this integration.

  7. Select desired subscriptions for the app on the Feature page and click Continue.

  8. Click Add Scopes on the Scopes page, select the desired scopes for your app, and click Continue. For example, meetings, users, etc.

    Note: You must add scopes for users to establish the connection and keep the app private.

  9. In the left sidebar, click App Credentials, copy the Client ID and Client secret, and store them in a safe place.

You now have the client credentials to connect to Celonis platform.

Build Zoom Administration

After connecting the app, you can perform the following actions:

Meeting

  • Watch Meetings

  • Create a Meeting

  • Get a Meeting

  • List Meetings

  • Update a Meeting

  • End a Meeting

  • Delete a Meeting

  • Add a Meeting Registrant

  • List Meeting Registrants

  • Update Meeting Registrants

Webinar

  • Watch Webinars

  • Create a Webinar

  • Get a Webinar

  • List Webinars

  • Update a Webinar

  • Delete a Webinar

  • Add a Webinar Registrant

  • List Webinar Registrants

  • Update Webinar Registrants Status

  • Add Webinar Panelists

  • List Webinar Panelists

  • Remove a Webinar Panelist

Cloud Recording

  • Watch Recordings

  • List Cloud Recordigs

  • Download a Cloud Recording

  • Delete a Cloud Recording

Phone Call

  • Watch Phone Calls

  • List Phone Calls

  • List Call Logs

Chat

  • Watch Chat Channels

  • Watch Chat Messages

  • Send a Chat Message

User

  • Watch User Activities

Other

  • Make an API Call