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Celonis Product Documentation

AI Settings

The AI integration within the Celonis Platform allows users to leverage applications using the Large Language Models (LLM) infrastructure. The AI Settings screen provides Admin users control and tracking features over the status and activation of the LLM infrastructure. From this screen, Admins will also be able to manually enable all available services in the platform or disable all services currently running with the click of a button.

Note

The AI Settings screen is only available to Admin users. If this environment has AI services enabled and the AI Settings screen is not available, contact support.

The AI service providers section displays each service provider available in the Celonis Platform along with a toggle switch to turn the services from that provider on or off. If none of the services are enabled, then products such as Process Copilot or Annotation Builder will not be able to access these AI services when performing tasks.

Screenshot depicting the AI Settings screen in the Admin and Settings module.

Activate AI Services

Note

When enabling services in the Celonis Platform, Admins will be required to accept the “User consent for enabling AI Services” agreement. This agreement allows Admin users to accept the AI services terms directly within the Celonis Platform. Accepting this agreement activates these service models and allows users to access all available features.

  1. Go to Admin & Settings > AI Settings.

  2. Click the Enable AI Services button in the upper right corner.

    Screenshot showing the initial state of the AI Settings screen with no services enabled.
  3. In the User consent for enabling AI services window, select the checkbox to agree to the Global Terms and Conditions and click Next.

    Screenshot showing an example of the user consent that must be acknowledges when enabling AI services.
  4. Use the checkbox to accept the Additional Terms and Conditions and then click Save.

    All available AI services are enabled for this environment.

    Screenshot of the AI service providers section showing enabled services

Disable all AI Services

Admin users have the option to manually stop all the AI Services currently running by clicking the Disable AI Services button. Disabling these services will mean that none of your AI applications will be able to access data from these models.

  1. Go to Admin & Settings > AI Settings.

  2. Click the Disable AI Services button in the upper right corner.

    Screenshot showing the AI Settings screen with the Disable AI Services button in the upper right highlighted.
  3. On the Disable AI Services screen, select the checkbox and enter "STOP" in the text field.

    Screenshot of the Disable AI Services window showing the confirmation step for disabling services.
  4. Click the Disable AI Services button to confirm that you want to stop the services from running.

Disable/Enable individual services

Admins can click on a service provider to view the individual AI models available from that provider. Admins can then use the toggle switches to enable or disable each individual service within the Celonis Platform.

Note

Users will be asked for confirmation when enabling or disabling any service.

  1. Go to Admin & Settings > AI Settings.

  2. In the AI service providers section, click the arrow to the left of the provider name to expand and display a list of available services.

    Screenshot of the AI Settings screen with the first service provider expanded to show the individual services available.
  3. Use the toggle switch to the right to enable or disable each service.

  4. When disabling a service, users will need to confirm the action by clicking the Disable button.

    Screenshot showing an example of the confirmation window for disabling an individual service.