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Celonis Product Documentation

About Business Miner Insights


As of January 17, 2024, users can no longer create Business Miner Insights as this feature is being retired. You can still share and use existing Insights until March 31, 2024, after which Insights will no longer be accessible.

What is an Insight?

An Insight is a snapshot of an Exploration to which you can add your thoughts or observations. You can share Insights with your colleagues quickly and easily while knowing that you're all working from the exact same data.About Explorations

To see the impact on your Insight if the data underlying the Exploration changes, click to take you back to the Exploration and update your Insight with the latest data

Collaborating using Insights

The main purpose of Insights is collaboration. Anyone with access to a Process Workspace can view and add comments to any Insights within that Process Workspace. Insights let you discuss issues with your colleagues and dig deep into your data to resolve problems or discuss potential improvements to your processes. Insight statuses also help ensure you’re up to speed with any progress made.


When you share a Process Workspace or Insight, you're sharing everything in the Process Workspace, too. Permissions are assigned to the new users automatically.

Insight notifications

If you share Insights with colleagues, tag them or reply to their comments, they will receive an email to let them know. They will also receive an email if the status of an Insight they have subscribed to changes.