Celonis Assistant
This feature is currently available as a Private Preview only
During a Private Preview, only customers who have agreed to our Private Preview usage agreements can access this feature. Additionally, the features documented here are subject to change and / or cancellation, so they may not be available to all users in future.
For more information about our Private Preview releases, including the level of Support offered with them, see: Feature release types.
The Celonis Assistant is an AI support assistant that offers a conversational chat interface to help in your Celonis implementation in real-time. It is context-aware and has access to public documentation of the platform and latest product guidance. This assistant can provide suggestions on which Celonis products to use, suggest use cases and KPIs to analyze within your data, provide implementation guidance, best practices, and more.
As you begin your Celonis implementation, the Celonis Assistant offers guidance on how to get started, provides best practices for your configuration, and helps to troubleshoot errors. As you prioritize which use cases you want to improve, Celonis Assistant can identify prebuilt solutions that meet your needs or guide you as you build custom solutions on the Celonis Platform.
The Celonis Assistant can be accessed from the main Celonis menu by clicking the Celonis Assistant option.
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Prerequisites for the Celonis Assistant
Accept the AI Addendum to enable the AI Settings
Azure OpenAI models must be enabled in your AI Settings
Use cases for the Celonis Assistant
The following are the types of tasks and assistance that can be provided by the Celonis Assistant based on your questions:
Identify which Celonis product best fits your needs based on a description of the tasks you are trying to complete.
Check the specifications for individual Celonis products such as prerequisites or required permissions.
Review any known best practices for performing specific tasks in the Celonis Platform.
Ask for help troubleshooting problems with your existing implementation.
Use the assistant to recommend objects and events when building OCDM models.
Highlight any previous success stories for other customers using the Celonis Platform.
Describe other use cases for the Celonis products that may be of value to your needs.
Note
Responses are generated using AI and should be reviewed for accuracy as errors may occur.
Sample questions for the Celonis Assistant
The examples below are examples of the types of questions you can ask your Celonis Assistant. These questions may not fit with your current products or be applicable to your use cases, but can also be used as examples of how to formulate questions that better suit your needs.
What are best practices for object-centric data modeling?
What are prerequisites and scenarios for using Premium Query Engine?
How do customers in manufacturing use the Process Intelligence Graph?
What are marketplace apps or solutions I should consider for data management?
How much capacity from MLWB does prediction builder use?
Is the new ETL engine only supported on OCPM?
How can Celonis help improve my ITSM process?
I'm trying to upload a file via API call in Action Flows (HTTP2 module). The module can't be executed and returns the error: Function 'getRequestBody' field is not defined. How do I fix this?
How do customers in manufacturing use the Process Intelligence Graph?
Suggest objects and events to use in a quote-to-cash-process on SAP.