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Celonis Product Documentation

Can you give me an example of how the apps use AI?

The apps leverage AI in a number of impactful ways to eliminate manual steps and guide your team’s actions. They intelligently support dispute resolution and credit decisions by recommending the approval owners or resolvers.

Customers and balances are prioritized for analysts based on a comprehensive assessment of relevant factors, including past payment behavior and recognition of recurring process outliers.

Customer risk is assessed automatically as the app combines inputs from a number of sources and intelligently recommends credit limits.