Jira Server (Skills)
Work with Jira right from the Celonis Process Automation. Jira is a proprietary issue tracking product developed by Atlassian that allows bug tracking and agile project management.
Skills Deprecation
Effective August 1st 2025, Skills features can no longer be purchased as part of a Celonis Platform license. Celonis continues to maintain Skills (by fixing bugs and ensuring that performance remains strong) but no further feature development will take place.
To continue working with your process improvement and automation use cases, we suggest using our Action Flows, Views, and/or Orchestration Engine features.
Supported Actions
Celonis Process Automation currently supports the following actions for Jira (server):
Connection
Add a new connection by signing in with Jira credentials OR select "Set connection before execution" to allow users to sign in with their own credentials on the execution page.
Celonis Agent
Jira (server) Actions need the Celonis Agent for setting up the connection.
Before executing an Action, the Celonis Agent has to be configured.
Create Issue
Action configuration
Agent (required): Select the agent instance you would like to use to execute the action.
Connection (required): Add your Username and Password for Jira
Project Key (required): identification key of the project
Issue Type (required): type of the issue
Summary (required): summary of the Jira issue
Description (optional): add optional description to the issue
Priority (optional): set the priority 1 being the highest

Update Issue
Action configuration
Agent (required): Select the agent instance you would like to use to execute the action.
Connection (required): Add your Username and Password for Jira
Issue ID or Key (required): Identification key of the issue
Add Comment
Action configuration
Agent (required): Select the agent instance you would like to use to execute the action.
Connection (required): Add your Username and Password for Jira
Issue Key (required): Insert the identification key of the issue
Comment (required): Define your comment
System connection (Celonis Agent)
System connection name (required)
Host (required)
Port (required)
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