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Celonis Product Documentation

Data retention

Our Data Retention Policy outles the time to live (TTL) settings for data held in Orchestration Engine and Make.

Orchestration Engine data limitations and storage

TTL

Description

Webhook events

7 days

The time Emporix stores events data sent to the Event-Receiver Endpoint. All events are stored including the unprocessed ones or those failing authentication.

Process context

No TTL for lifetime of tenant

The time you can access data stored inside a process context. Contact Support if you need to request data to be deleted.

Submission data

No TTL for lifetime of tenant

The time you can access submitted form data. Contact Support if you need to request data to be deleted.

User audit logs

No TTL

The time in which Emporix maintains audit logging information.

Make data limitations and storage

TTL/limits

Description

Makescenarios history log storage

60 days

The duration within which you can access detailed logs for each execution in the Make scenario history.

Make scenarios audit logs storage

12 months

The time during which the platform retains audit logs for Make scenarios.

Maximum Make scenario execution time

60 minutes

The maximum time for which a single Make scenario can run. If the elapsed time surpasses this limit, the Make scenario will result in a failure with a timeout error.

Webhook queue size

10k executions

Incoming webhooks are held in a Webhook queue. The queue may experience accumulation when the corresponding Make scenario, responsible for handling the webhooks, is either disabled (for example, due to an error) or processes the webhooks at a rate slower than their incoming pace.

Outbound emails

No limit

Make scenarios do not impose restrictions on the quantity of outbound emails sent. However, keep in mind that some limitations may be set by your setup or infrastructure, such as infrastructure / throughput availability, third party API limits, or a limit related to the account used for a specific application.