Celonis Product Documentation

The tool Priority Switcher allows to set a Priority KPI as a company or department goal and pass it over as input for other components, e.g. to sort tasks and actions. As an example, task lists can be sorted according to the main objective to optimize towards. This objective is defined in form of a KPI that should change over time to a certain direction.

If the Priority Switcher is implemented in a View, it is displayed next to the Title of the View.

When clicking on the pen icon, the Priority KPI can be changed and the following overlay appears.

You can add the tool to your View with the following configuration in the includedTools section of your YAML configuration.

View

includedTools:
- priority-switcher

In the priorities section of your record, add one or arbitrary priorities. Make sure that you are connecting the priority to an existing KPI. This link makes sure that the priority icon is displayed on a KPI. In case you don't want this link, you can enter a dummy KPI.

Priority definition in record

- id: INVOICE
  displayName: Invoice
  priorities:
  - id: CASH_DISCOUNT_PRIORITIZATION
    displayName: Cash Discount
    pql: CASE WHEN "BSEG"."BELNR" IN ('0120205969', '9330002454', '5110056998',
          '5110055916', '5110055917', '5110052424', '5110056999', '5110052423')
          THEN 'Urgent' WHEN DAYS_BETWEEN(TO_TIMESTAMP(  '10012020'
          ,'MMDDYYYY'), ADD_MONTHS(PU_MIN("BSEG",
          "_CEL_AP_ACTIVITIES"."EVENTTIME", "_CEL_AP_ACTIVITIES"."ACTIVITY_EN" =
          'Cash Discount Due Date passed'),6)) < 0 THEN 'Low' WHEN
          DAYS_BETWEEN(TO_TIMESTAMP(  '10012020' ,'MMDDYYYY'),
          ADD_MONTHS(PU_MIN("BSEG", "_CEL_AP_ACTIVITIES"."EVENTTIME",
          "_CEL_AP_ACTIVITIES"."ACTIVITY_EN" = 'Cash Discount Due Date
          passed'),6)) < 5 AND DAYS_BETWEEN(TO_TIMESTAMP(  '10012020'
          ,'MMDDYYYY'), ADD_MONTHS(PU_MIN("BSEG",
          "_CEL_AP_ACTIVITIES"."EVENTTIME", "_CEL_AP_ACTIVITIES"."ACTIVITY_EN" =
          'Cash Discount Due Date passed'),6)) >= 0 THEN 'Low' ELSE 'Medium' END
    kpi: LOST_CASH_DISCOUNT

Furthermore, KPIs need to be activated to be displayed in the Priority Switcher. To do this add the customAttribute "active: true". This will make the KPI selectable in the priority switcher.

KPI definition

- id: LOST_CASH_DISCOUNT
  displayName: Lost Cash Discount
  customAttributes:
      absoluteCalculation: true
      active: true #required Defines if the KPI should be considered by the Priority Switcher
  pql: ( SUM(CASE WHEN MONTH("BKPF"."CPUDT") = 4 THEN "BSEG"."SKFBT_CONVERTED" *
      "BSEG"."ZBD1P"*1.1 * 0.01 ELSE "BSEG"."SKFBT_CONVERTED" *
      "BSEG"."ZBD1P"*0.01 END) - SUM(CASE WHEN "BSEG"."ZBD1P" > 0 AND
      "BSEG"."SKFBT_CONVERTED" > 0 THEN  "BSEG"."SKNTO_CONVERTED" ELSE NULL END)
      ) * 2
  filterIds: []
  format: $.3s
  breakdowns: []
  aggregations: []
  parameters: []
  targets:
      - id: LOST_CASH_DISCOUNT_TARGET
        displayName: Lost Cash Discount Target
        value: 5000
        dateUntil: 2029-02-02
  desiredDirection: DECREASE
  priority: false
  type: KPI

Default Actions allow the Business User to manually trigger a Skill for an object they choose in a View. Below you can see an example of a default action. Within a Profile View of an Invoice, your business user can use the set default action of sharing an invoice.

You can add the tool to your View with the following configuration in the includedTools section of your YAML configuration.

includedTools:
- default-actions

Additionally, a skill needs to be defined to create the "content" of the default action. See this step-by-step guide to learn about setting up default actions.

Below you can see an animated example. By selecting invoices, possible default actions show up above the table.

Using the "Open in Source System" tool allows users to open a record in the corresponding source system.

Open in Source System generates a String for a record, which can then be pasted into e.g. SAP on-premise system to open the individual record.

  - id: INVOICE
    displayName: Invoice
    customAttributes:
      sourceSystem:
        - pql: CASE WHEN "_CEL_AP_CASES"."CASE_TYPE" IN
            ('MM_PARKED_MANUAL','MM_PARKED_BATCH') THEN '/*MIR4 RBKP-BELNR=' ||
            "_CEL_AP_CASES"."BELNR" || ';RBKP-GJAHR=' ||
            "_CEL_AP_CASES"."GJAHR"  END #Defines the String which is generated, which can be pasted into the source system. Required.
          labelPql: '"_CEL_AP_CASES"."BELNR"'
          labelTitle: Invoice ID
          title: MIR4 #Defines the title of the tool tip. Optional. Default value: empty
          icon: open #Defines the icon which should be displayed in the tool. Optional. Default value: empty
          action: open link #Defines if the generated PQL will be copied to clipboard (default) or opens in a new browser tab. Optional. Default value: Copy to clipboard
          tooltip: Place copied text in your local SAP search #Defines the tool tip information which should be displayed. Required. Default value: empty

Features